Privacy Policy
Last updated 15 July 2026
1. Who We Are
Terra Viva Resorts ("Terra Viva", "we", "us") is a prefabricated home company operating in Spain and across the European Union. Our contact email is terravivaresorts@gmail.com.
2. What Data We Collect
When you submit an enquiry form on this website, we collect: your name, email address, phone number (optional), model of interest, and project description. We do not collect payment card data, government IDs, or any sensitive personal data.
3. Why We Collect It
We process your data solely to respond to your project enquiry (legal basis: legitimate interest / pre-contractual steps). We do not use your data for advertising profiling or sell it to third parties.
4. How Long We Keep It
Enquiry data is retained for up to 24 months, after which it is permanently deleted. If you request deletion earlier, we will comply within 30 days.
5. Third-Party Services
Your enquiry data is transmitted via Resend (email delivery) to our internal inbox. Resend is a GDPR-compliant processor located in the EU/EEA. No data is transferred to countries outside the EEA without appropriate safeguards.
6. Your Rights (GDPR)
Under the GDPR you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and lodge a complaint with your national supervisory authority. To exercise any right, email us at terravivaresorts@gmail.com.
7. Cookies
This website uses Vercel Analytics (cookieless, aggregated traffic data only) and Vercel Speed Insights. No advertising or tracking cookies are set.
8. Changes to This Policy
We may update this policy. The date at the top of this page reflects the most recent revision. Continued use of the site after an update constitutes acceptance.